This course will provide delegates with the skills to assess other drivers' abilities to undertake coaching duties to improve driving standards. Upon completion of this course, delegates should be competent in the following areas: fault recognition, fault rectification, communication skills, control of the session and how to present feedback.
Learning outcomes have been benchmarked at Level 2 of the regulated qualifications framework descriptors. The certification is self-regulated by Proactive Fleet Intervention Management, Fleet Standards. The five-day HGV course is a DVSA-recognised product.
Interactive classroom presentations are held each day on how to deliver/conduct driver improvement coaching and driving assessments before the practical on-road training takes place.
It includes classroom skills, how to check driving licenses and eyesight, vehicle safety checks, defensive driving techniques, road safety statistics, demonstration and assessment drives, development drives, fault finding, report writing, continuous assessment and development of driving skills.
Assessments and tests include:
Some elements of this award are assessed via professional discussion or question-and-answer sessions with the instructor and other participants on the course. These will help the delegate demonstrate their understanding of the required skills and competencies.
Delegates will be observed delivering driver assessments for other participants on the course or the instructor role-playing an occupational driver.
An assessment overview report and certification containing a risk score will be issued on completion. All assessments must be passed to achieve certification. This report will include recommendations covering any points raised in training to ensure the delegate can review and improve their assessment and coaching techniques.
The qualification will be valid for three years provided the delegate undertakes PRIM Continued Professional Development (CPD) training courses. An on-job audit is carried out during each of the three years. The CPD courses are presented remotely and are 3 hrs 30 mins long.
CPD course topics include: